What is Age Verification Check?

CannaBoss Depot is required by law and committed to preventing sales to anyone under the legal purchasing age for any of our products. When you place an order, your name and address are used to confirm your identity and age. This process only must be done once. In some cases we might be unable to verify your age during check-out and will need you to provide alternate information to complete your order.

We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be legal of smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time.

What information is required?

For most customers, we only require your date of birth, name, and address. If we cannot verify your age automatically, we will need a picture of your photo ID.

Note that we are often able to get this information from the checkout form you filled out. In this case, you will only have to input your date of birth manually.

How do I upload my photo ID?

To make it as easy as possible, we have three options for sending us a photo ID:

• Take a picture using your webcam directly from our popup.
• Upload a picture directly from our popup.
• Enter your mobile phone number and use your phone’s camera to complete the process.

How is my information secured?

The information you provide is used purely to verify your age.

Your privacy and security is very important to us. Access to all our services are protected with strong 256-bit AES encryption. All personal information is stored on a private internal network that is not connected to the internet.

We will store your DOB, name, and address so that we can verify you without photo ID if you order again. Photo IDs are not stored, they are removed from memory as soon as you are verified.